Contact Us

Subject

• Registration Issues
  • I do not receive an email with a confirmation code Email.

    1. Check your spam mailbox folder. Sometimes emails can be mistakenly recognized as spam.

    2. Fill out the access recovery form to receive an email with the code again:

    Account Access Recovery

    3. Wait 24 hours. If the letter did not arrive, repeat step 2 again.

    4. Often users do not write their Email correctly. Try to go to your e-mail and send a letter to your address. A letter should come back to you.

  • A user with this email is already registered
    (Email field must contain a unique value)

    You no longer need to fill out the registration form. Your Email is already saved in the system. To continue registration or restore access to the user, use the access recovery form on the page:

    Account Access Recovery

• Account Access Issues

  To restore access to your account, use the access recovery form on the page:

  Account Access Recovery

• You are registered as a student, but your activated test is not visible.

  To gain access to testing, you need to contact the teacher who activates the tests.

  Do not use multiple accounts. Sometimes a teacher can activate a test for only one of your accounts. The teacher can verify this by looking at the Email account for which the test was activated.

• The test contains errors.

  The site administration does not create tests. If there is an error in the test, the author of the test should fix it.

• Other

  Sending a message to the administration

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